Effective Date: 01 July 2025

1. Credits Overview
Expo Win uses a credits system for unlocking project and job contact details.

• Credits can be purchased via the platform.

• Credits are stored in your account balance.

• Each unlock deducts a specified number of credits.

2. Credit Purchases

• Credits must be purchased in advance.

• All credit purchases are final and non-refundable.

• Credits do not expire while your account is active.

3. Use of Credits

• Credits can only be used to:

  • Unlock contact information for awarded projects or jobs.

  • Access services explicitly designated as credits-based.

• Credits have no cash value and cannot be exchanged or transferred to other users.

• Attempting to resell or transfer credits is prohibited.

4. Refunds and Adjustments

• Credits are non-refundable unless:

  • You were charged in error (e.g., duplicate payment).

  • Unlocking contact details fails due to a platform error that persists after resolution attempts.

• Refund requests must be made within 7 days of the transaction.

• If you delete your account or are banned for Terms violations, unused credits are forfeited.

5. Misuse of Credits

• You may not attempt to bypass credit requirements by:

  • Requesting contact information outside platform workflows.

  • Sharing contact details in messages or content prior to unlocking.

• Such actions may result in:

  • Account suspension or termination.

  • Forfeiture of credits without compensation.

6. Changes to Credits System

• Expo Win reserves the right to:

  • Adjust credit pricing and usage requirements.

  • Introduce new services requiring credits.

  • Retire or modify credit packages.

• Any changes will be communicated in advance via email or platform notifications.