Privacy Policy

Last Updated: 01 June 2025

Expo Win (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, including our website, services, and mobile applications.

1. Information We Collect

  • Personal Data: Name, email, phone number, location, company name, payment info.

  • Usage Data: IP address, browser type, pages visited, time spent.

  • Communication Data: Messages, support inquiries, feedback.

2. How We Use Your Data

  • To provide and improve our services

  • To process payments and subscriptions

  • To communicate with you

  • To comply with legal obligations

3. Sharing of Data

We do not sell your data. We may share it with:

  • Payment processors

  • Hosting and infrastructure providers

  • Legal authorities when required

4. Your Rights

You can:

  • Access, update, or delete your data

  • Withdraw consent

  • Request data portability

5. Data Security

We use industry-standard measures (encryption, access control) to secure your data.

6. Retention

We retain your data only as long as necessary for the purposes outlined above.

7. Abuse Reporting & Moderation

Expo Win provides users the ability to report content (such as posts, comments, or user behavior) that violates our Terms & Conditions or Community Guidelines.

a. What We Collect

When a report is submitted, we collect:

  • The reporter’s user ID and profile data

  • The reported content (post, image, or comment)

  • The reason for the report (selected or written by the reporter)

  • Timestamps and any additional context provided

b. How We Use Report Data

Abuse reports are used exclusively for:

  • Reviewing and moderating platform activity

  • Taking appropriate enforcement action (e.g., content removal, warnings, bans)

  • Maintaining platform integrity and user safety

Only authorized Expo Win staff or moderators may access abuse report data.

c. Retention of Reports

Report data is retained for a limited period (typically 6–12 months), unless required longer for:

  • Ongoing investigations

  • Legal compliance

  • Repeated pattern recognition for harmful behavior

d. User Rights & Confidentiality

  • Reports are treated confidentially. Reporters’ identities are not disclosed to the reported users.

  • You may request confirmation of whether a report involving you has been submitted or actioned.

  • You may also request deletion of reports you’ve submitted, except where retention is required for ongoing moderation or legal compliance.

8. Contact

For any privacy concerns, email: support@expo-win.com.com